BriefBlitz

Privacy Policy

Last updated: February 2026

1. Information We Collect

When you use BriefBlitz, we may collect:

  • Problem descriptions you provide to generate letters
  • Email address (optional) for support and updates
  • Usage data such as pages visited and features used
  • Device information including browser type and IP address

2. How We Use Your Information

We use collected information to:

  • Generate complaint letters based on your input
  • Improve our AI and service quality
  • Provide customer support
  • Send service updates (if you provided your email)
  • Analyze usage patterns to improve the Service

3. Data Storage and Security

Your data is stored securely on servers within the European Union. We implement appropriate technical and organizational measures to protect your personal information.

4. Third-Party Services

We may use third-party services for:

  • Hosting - Abacus.AI (cloud infrastructure)
  • AI Processing - Language models for letter generation
  • Analytics - Google Analytics (if enabled)
  • Advertising - Google AdSense (if enabled)

5. Cookies

We use essential cookies to ensure the Service functions properly. Third-party services like Google Analytics may use additional cookies for analytics purposes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability

7. Data Retention

We retain your data only as long as necessary to provide the Service and fulfill the purposes described in this policy. Generated letters are stored for 30 days to allow PDF downloads.

8. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information about exercising these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at: [email protected]